Kirsty D wrote a review Sep London, United Kingdom 18 contributions 11 helpful votes.
Would not return. Felt uncomfortable for the 2 nights we were there - never have I arrived at a place to stay and immediately started looking at prices of nearby hotels. The bad: Walls were dirty. No amenities, not even hand soap.
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Towels had hairs in them. Room has a weird smell. Thin walls - you can hear every cough. The good: Location is good.
Read more. Date of stay: September Value. Sleep Quality. Helpful Share.
Will B wrote a review Sep Brisbane, Australia 19 contributions 3 helpful votes. Great location but built like a bunker. This is a great central location and close to a number of attractions, bars and restaurants. However the rooms are effectively kitchens with some beds inserted.
The ventilation is non-existent and it was a choice of sleeping with the window open and therefore noisy or slowly cooking overnight. Date of stay: September Rooms. Zakintosh04 wrote a review Sep Florence, Italy 15 contributions.
Think twice before booking this hostel! My stay in this hostel was supposed to be for 3 nights. I hardly stayed in for only 1 night. The single room was dirty, and there was no bed linen; At my request to have it, the receptionist said it was not possible, neither if I pay an extra charge!!! In fact, I woke up at am because of the works noise.
Thanks to my reservation through booking i got a refund of 2 nights!.
Tags on Thirteen O'Clock
If you're looking for a place where to have some relax during your visit to the very beautiful Ghent, then stay away from this place. Shana N wrote a review Aug Good central location. I think they are trying to provide good value for your stay. However, rooms are small, not very clean, bathroom and kitchen in poor condition. I felt claustrophobic in the tiny room. They are trying but I was really not happy staying there. Maybe, it can be improved. Date of stay: July Trip type: Traveled with family. Kent, United Kingdom 8 contributions 5 helpful votes. The reception staff are very illusive, they attend the office very briefly during the day and they put lots of signs and instructions on how to check yourself in and out of the hostel.
The rooms and bathrooms are not cleaned properly between customers, which is totally unacceptable. They provide uncomfortable single beds only and if you ask for a double bed, they push them together and you end up with a big gap in the middle!!
Thirteen O'clock by Tom Barling
The walls of the building are paper thin, so you get disturbed by your noisy neighbours even in late hours and you will have no member of staff at reception to sort this out. The rooms lack maintenance and are generally run down. My en-suite bathroom was a large wet room which was not cleaned before my arrival, and once the floor gets wet, it becomes dangerously slippery and you are not provided with a mop to dry the floor. There were no hooks to hang your clothes or towels in the bathroom.
Basically, it is not a well maintained nor well managed hostel. The same negative comments were repeatedly mentioned by previous customers and the management repeatedly dismissed them. If I was the manager of this hostel, I would have apologised to the customers instead of arguing with them and I would have got better domestic staff to clean the rooms properly and paid more attention to the maintenance issues and made the reception staff available for longer hours to provide better customer service.
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